by velvetjess1
Explorer

4G PAYG data sim PUK code

I've recently purchased a Huawei Mobile WiFi E5573C with an EE 4G PAYG data SIM. Initially everything set up and installed without issue. While was setting up the pin code the sim got blocked. I can't find how to get the PUK code to unblock it as it isn't an actual phone. Any ideas? Please help.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: 4G PAYG data sim PUK code

The device may not be an actual phone but the SIM in it has its own actual phone number. Are you aware of it? It would have been on the SIM's packaging when you received it. You should also be able to see it in the router's admin pages as its MSISDN.

 

Once you have the number set up a MyEE for it. The PUK can then be found under Manage Device. You may have to put the SIM in a real phone to apply it as the router can't dial. Or maybe it can as you managed to set up a PIN. How on earth did you do that? 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: 4G PAYG data sim PUK code

The device may not be an actual phone but the SIM in it has its own actual phone number. Are you aware of it? It would have been on the SIM's packaging when you received it. You should also be able to see it in the router's admin pages as its MSISDN.

 

Once you have the number set up a MyEE for it. The PUK can then be found under Manage Device. You may have to put the SIM in a real phone to apply it as the router can't dial. Or maybe it can as you managed to set up a PIN. How on earth did you do that? 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by velvetjess1
Explorer

Re: 4G PAYG data sim PUK code

Hi thanks,

once I put the SIM in a different device I was able to type in the PUK and unlock it.

by Grand Master
Grand Master

Re: 4G PAYG data sim PUK code

Just looked at my Router's SIM's original packaging. The PUK & PIN are also on it.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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