by cat73
Explorer

when in italy I can't send texts?

Texts dont send when I am in mainland europe?

1 SOLUTION

Accepted Solutions
by cat73
Explorer
Solution

Re: when in italy I can't send texts?

Hi GuysRoaming not turned on my account. EE have now fixed this.Thanks for help.Sent from my Samsung Galaxy smartphone.
4 REPLIES 4
by Grand Master
Grand Master

Re: when in italy I can't send texts?

Hi @cat73 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: when in italy I can't send texts?

Do you receive them? Can you make calls & use data?

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by cat73
Explorer
Solution

Re: when in italy I can't send texts?

Hi GuysRoaming not turned on my account. EE have now fixed this.Thanks for help.Sent from my Samsung Galaxy smartphone.
by
EE Community Support Team

Re: when in italy I can't send texts?

Hi @cat73

 

Glad to hear this is all sorted 🙂

 

Have a great time in Italy.

 

Leanne.

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