by gjwilliams Investigator
Investigator

view picture messages

Why do I have to login to EE to view picture messages ?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: view picture messages

Hi @gjwilliams

 

Welcome to the community.

 

Is your MMS messaging activated in your phone settings?

 

Tap Settings > Messages > MMS Messaging > Enable

 

Chris

6 REPLIES 6
by Grand Master
Grand Master

Re: view picture messages

Hi @gjwilliams 

 

Because you need to activate the service. Try sending an MMS to yourself.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: view picture messages

Hi @gjwilliams,

 

Welcome to the EE Community. 🙂

 

What type of phone are you using?

 

Thanks

 

James

by gjwilliams Investigator
Investigator

Re: view picture messages

iPhone 6s

by
EE Community Support Team
Solution

Re: view picture messages

Hi @gjwilliams

 

Welcome to the community.

 

Is your MMS messaging activated in your phone settings?

 

Tap Settings > Messages > MMS Messaging > Enable

 

Chris

by gjwilliams Investigator
Investigator

Re: view picture messages

It is now thanks 👍🏻

by
EE Community Support Team

Re: view picture messages

No worries, @gjwilliams. 🙂

 

Chris

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