14-11-2017 05:03 PM
My wife has a Samsung J2 phone and finds she can't view MMS photos that her friends send her. I've tried going through the settings advised by a help page on the net and one on here where a link was sent to install something that needed a pin number, what pin number? Anyway is there a kind person that would let me know if (1) Is it possible to set this phone to receive MMS? (2) If so, how? If it is possible, please be aware I'm an older gentleman that needs instructions very clearly given!! Many thanks for any help you can give,
14-11-2017 05:36 PM
Hi, many thanks for the reply. Yes, I did try this but it asked for a pin number and not sure what one was required. Also, the Samsung J2 wasn't actually on the list and hoped J200 may suffice!
I tried the pin number she uses to unlock the phone but this is obviously not the one needed.
14-11-2017 05:56 PM
Hi, no, not spoken to anyone from technical. Do you think the link sent to the phone would work if the correct pin number was used. The question is, if so, how do do I obtain/find this number?
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