Highlighted
by Investigator
Investigator

not receiving sms in colombia

Hi,

Since in Colombia (connected via the colombian Movistar network), I can't receive SMS from my bank, which is very annoying. When I was in Peru it was working fine.

Do you have any idea what is going wrong here?

Cheers,

Nyoshi.

 

5 REPLIES 5
Highlighted
by Grand Master
Grand Master

Re: not receiving sms in colombia

@nyoshi   Have you restarted the device since you got there.   

Highlighted
by
EE Community Support Team

Re: not receiving sms in colombia

Good Afternoon @nyoshi

 

Welcome to the community. 

 

Can you receive standard text messages?

 

Are you able to make calls?

 

Speak soon,

 

Katie 🙂

Highlighted
by Investigator
Investigator

Re: not receiving sms in colombia

I can receive sms from EE (if I text 150 for example), and notification from services like airbnb for example.

Highlighted
by Investigator
Investigator

Re: not receiving sms in colombia

Yes, many times and I have enough space for receiving texts.

Highlighted
by
EE Community Support Team

Re: not receiving sms in colombia

Thanks for confirming this @nyoshi

 

I have sent you a private message for further information, 

 

Katie 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions