by nyoshi Investigator
Investigator

not receiving sms in colombia

Hi,

Since in Colombia (connected via the colombian Movistar network), I can't receive SMS from my bank, which is very annoying. When I was in Peru it was working fine.

Do you have any idea what is going wrong here?

Cheers,

Nyoshi.

 

5 REPLIES 5
by Grand Master
Grand Master

Re: not receiving sms in colombia

@nyoshi   Have you restarted the device since you got there.   

by
EE Community Support Team

Re: not receiving sms in colombia

Good Afternoon @nyoshi

 

Welcome to the community. 

 

Can you receive standard text messages?

 

Are you able to make calls?

 

Speak soon,

 

Katie 🙂

by nyoshi Investigator
Investigator

Re: not receiving sms in colombia

I can receive sms from EE (if I text 150 for example), and notification from services like airbnb for example.

by nyoshi Investigator
Investigator

Re: not receiving sms in colombia

Yes, many times and I have enough space for receiving texts.

by
EE Community Support Team

Re: not receiving sms in colombia

Thanks for confirming this @nyoshi

 

I have sent you a private message for further information, 

 

Katie 🙂

Let's get started

Join the EE Community to ask, answer, learn and share.