by PJZ2160 Investigator
Investigator

i cant send text messages

Hi. I cant send text messages.Not phone error as tried simm in another phone and it doesn't send messages on that phone either.

Any sugestions ?

 

Thank you.

1 SOLUTION

Accepted Solutions
by PJZ2160 Investigator
Investigator
Solution

Re: i cant send text messages

Thanks Lee.

I have just seen the light.

I have changed the number and it now works 

Your a Star .

Thank You !!

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

29 REPLIES 29
by Grand Master
Grand Master

Re: i cant send text messages

by PJZ2160 Investigator
Investigator

Re: i cant send text messages

Pay as go . £10 pack.unlimited texts

 

by Grand Master
Grand Master

Re: i cant send text messages

@PJZ2160  Does that message include emojis ?  Or is the message longer than 160 characters?  Spaces are characters. 

by PJZ2160 Investigator
Investigator

Re: i cant send text messages

Short messages . No emojs

by Grand Master
Grand Master

Re: i cant send text messages

@PJZ2160  Can you text AL to 150 and what does it say on the replying message.  

by PJZ2160 Investigator
Investigator

Re: i cant send text messages

AL to 150 won't send either.😢

by Grand Master
Grand Master

Re: i cant send text messages

@PJZ2160  do you have a signal on the device?   And can you make a phone call ? 

by PJZ2160 Investigator
Investigator

Re: i cant send text messages

Yes good signal and calls out no problem . Also reviews texts. That the strange thing about it all. Probably need to go to EE shop ?

by
EE Employee

Re: i cant send text messages

Hi @PJZ2160 and welcome to the community.

 

So I can try and help, please may I know what type of phone it is that you are using.

 

Many thanks,

 

Lee

by PJZ2160 Investigator
Investigator

Re: i cant send text messages

Hi its a Samsung galaxy J3 2016

I have also tried the sim in an old nokia and it didn't work in that phone either.

I have full signal and can make calls

tarrif is £10.00 pack with unlimited texts.

I can recieve texts from some people but cant send , not either to 150.

Thank You

by
EE Employee

Re: i cant send text messages

Hi @PJZ2160

 

Can I get you to check the message centre number by following below:

 

Press Messages.

Press MORE.

Press Settings.

Press More settings.

Press Text messages.

Press Message centre.

 

Do let me know what the number is.

 

Many thanks,

 

Lee

by PJZ2160 Investigator
Investigator

Re: i cant send text messages

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

by PJZ2160 Investigator
Investigator
Solution

Re: i cant send text messages

Thanks Lee.

I have just seen the light.

I have changed the number and it now works 

Your a Star .

Thank You !!

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

by
EE Employee

Re: i cant send text messages

by Cyberbabe153 Contributor
Contributor

Re: i cant send text messages

Hi, 

 

This has just happened to my GNote3, too. Texts suddenly stopped sending yesterday. Never any issues before. I sent a photo via mms on Tues, which I normally never do because of the charge, yesterday sms texts were sticking for ages but then sending, by afternoon nothing would send. Today, the little wheel is still spinning on three texts I started to send at lunchtime.

 

It’s my birthday today, and I can’t respond to any of the Happy Birthday texts I’m getting! 

 

My message centre number is plus four four seven nine five double eight seven nine eight seven nine. 

 

Could sending an mms have somehow altered my settings? Message centre number same as always has been - for twenty plus years.

 

Can you help me, please? 

 

Thanks 🙂 

by
EE Community Support Team

Re: i cant send text messages

Hi @Cyberbabe153

 

Happy Birthday 😄

 

The message centre is correct.

 

Could you try turning the phone off and back on please?

 

If that doesn't work, please try deleting the MMS that you sent yesterday and re-try.

 

Thanks

 

Chris

by Cyberbabe153 Contributor
Contributor

Re: i cant send text messages

Hi,

Did all that yesterday, made no difference.

Think some servers must have been down, or something, because 3 test texts I sent to my bf suddenly went through about 2pm today, and I’ve sent others since with no problem.

Thanks for the answer, though 🙂
by
EE Employee

Re: i cant send text messages

I'm glad you are now sorted @Cyberbabe153

 

Many thanks,

 

Lee

by Cyberbabe153 Contributor
Contributor

Re: i cant send text messages

Thanks, Lee 🙂

Me too!

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