Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6975 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2027 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3769 Posts

Activity in Mobile Services

Data usage abroad

I’m on holiday in France and I’m aware that there is a data cap of 50gb. I’m conscious that I don’t want to go over this limit, but I don’t know where to check how much I’ve used. I’m sure there used to be a place on the website where I could keep a ...

pwdebb by Explorer
  • 11 Views
  • 1 replies
  • 0 Helpful

Adding LTE Smart Watch to SIM only plan

Hi,I am currently in the process of buying a new Google Pixel Watch 2 LTE.I am currently with EE on the 5G SIM Plan 24m 100GB, which is currently in my unlocked phone.Will the data I have, be available to my new watch as well as my phone? Basically I...

ghent by Visitor
  • 1459 Views
  • 9 replies
  • 0 Helpful

Resolved! My calls and texts are from different numbers.

I recently ported my number to EE. When I make phone calls, it's from my number which I ported over, but when I send texts they come from a different number. People can only reply to texts on that number as well. If they phone it, it doesn't work. Do...

bluep by Explorer
  • 240 Views
  • 5 replies
  • 1 Helpful

Problems activating sim

Hi, I seem to be going around in circles trying to activate a physical sim after unsuccessful attempt at trying to swap my iPhone 11 to iPhone 13. about a month ago I got a new iPhone 13 and when transferring to it from my old iPhone 11 it asked if I...

MW25 by Explorer
  • 947 Views
  • 14 replies
  • 2 Helpful