by Rabbetts34 Investigator
Investigator

Why has my phone started sending messages to land lines when I text someone’s m

 
8 REPLIES 8
by
EE Community Support Team

Re: Why has my phone started sending messages to land lines when I text someone’

Hi @Rabbetts34.

 

Welcome to the community.

 

What phone are you using?

 

Do you have your contacts saved with more than one number attached?

 

Jon

by Rabbetts34 Investigator
Investigator

Re: Why has my phone started sending messages to land lines when I text someone’

I have a iPhone. I only have the mobile number saved to my contacts not the landline number. So I don’t understand why all of a sudden it’s sending a message to their landline as well. 

by
EE Community Support Team

Re: Why has my phone started sending messages to land lines when I text someone’

Thanks @Rabbetts34.

 

Do you recognise the landline numbers that your phone is texting?

 

Do they have any association with the mobile number you're trying to text?

 

Jon

by Rabbetts34 Investigator
Investigator

Re: Why has my phone started sending messages to land lines when I text someone’

Yes. It is their landline number but it isn’t saved on my phone. 

Do you know if we are charged for this service. 

by
EE Community Support Team

Re: Why has my phone started sending messages to land lines when I text someone’

Thanks @Rabbetts34.

 

Could you try deleting this contact completely from your phone, then try texting their mobile number again?

 

As long as it's a UK landline, you won't be charged 🙂

 

Jon

by Grand Master
Grand Master

Re: Why has my phone started sending messages to land lines when I text someone’

Perhaps your recipient is forwarding his mobile to his landline. 

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by Rabbetts34 Investigator
Investigator

Re: Why has my phone started sending messages to land lines when I text someone’

I will ask him and let you know. Thanks. 

by
EE Community Support Team

Re: Why has my phone started sending messages to land lines when I text someone’

Let us know how you get on.

 

Speak soon @Rabbetts34 🙂

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