Highlighted
by Cherry2019
Explorer

Why can't I send texts all of a sudden?

My EE SIM gives me unlimited texts and unlimited calls to UK mobile and landlines, all of which can be used abroad in the EU.

 

Although I can still receive texts from the UK and abroad and have previously been able to send texts this has now stopped.

 

My phone is a Alcatel One Touch (sorry - I hate phones and this one does usually does what I need!).

 

TIA

 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Why can't I send texts all of a sudden?

For sending texts, check your phone has the Message Centre no. for EE as +447958879879.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: Why can't I send texts all of a sudden?

For sending texts, check your phone has the Message Centre no. for EE as +447958879879.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Why can't I send texts all of a sudden?

Hi @Cherry2019,

 

Welcome to the EE Community.

 

Are you abroad at the moment?

 

Can you still make calls?

 

Thanks

 

James

by Cherry2019
Explorer

Re: Why can't I send texts all of a sudden?

Thanks for responding guys.  The telephone number (as given above) was there but had an extra four or five digits tagged on the end.  Problem sorted  now - thanks.

by Grand Master
Grand Master

Re: Why can't I send texts all of a sudden?

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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