by walsh86
Explorer

Why can i not receive confirmation msgs form banking apps

Why can i not receive confirmation msgs form banking apps

3 REPLIES 3
by
EE Community Support Team

Re: Why can i not receive confirmation msgs form banking apps

Good Morning @walsh86

 

Thanks for coming to the community. 

 

Have you recently ported your number?

 

Can you receive all other text messages fine?

 

Speak soon, 

 

Katie 🙂

by walsh86
Explorer

Re: Why can i not receive confirmation msgs form banking apps

hi Katie,

 

Yes most other texts are fine, but i also had a problem with the hmrc app when they sent a texty to confirm.

 

Yes i brought my number from 02 over to EE last week.

 

Thanks

by
EE Community Support Team

Re: Why can i not receive confirmation msgs form banking apps

Thanks for confirming this @walsh86

 

I would recommend giving us a call and reporting this to our technical care team. 

 

Katie 🙂

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