by Lauren4dx
Explorer

Why are my messages sending 3 times on my old phone number?

 
3 REPLIES 3
by
EE Community Support Team

Re: Why are my messages sending 3 times on my old phone number?

Good Evening @Lauren4dx

 

Thanks for coming to the community. 

 

When did you change your number?

 

Have you recently upgraded or changed devices?

 

Are these iMessages or standard SMS texts?

 

Speak soon, 

 

Katie 🙂

by Lauren4dx
Explorer

Re: Why are my messages sending 3 times on my old phone number?

I changed my number but it’s gone back to my old one I got a new phone, they are text messages 

by
EE Community Support Team

Re: Why are my messages sending 3 times on my old phone number?

Thanks @Lauren4dx.

 

Could you go to Settings, Phone, My Number, and make sure your number is correct?

 

After this go to Settings, Messages, Send And Receive, then make sure only your current mobile number is ticked.

 

Jon

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