by Ed3985
Explorer

Why am I receiving voice messages with a male voice saying '7 1 5 1'!?

Every morning between 10:00 am and 12:30 pm I receive voice messages to my voice mail with a male voice saying random numbers. Why does it happen? It's very annoying and I want you to fix this issue, please!

4 REPLIES 4
by Grand Master
Grand Master

Re: Why am I receiving voice messages with a male voice saying '7 1 5 1'!?

Hi @Ed3985 

 

I'm LOST if I know 

 

Try deactivating voicemail (VM OFF to 150) restarting your device and then reactivating voicemail (VM ON to 150) 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Why am I receiving voice messages with a male voice saying '7 1 5 1'!?

Good Afternoon @Ed3985

 

Thanks for coming to the community. 

 

Are these voicemails coming from one particular number? If yes, have you tried blocking the number?

 

Speak soon, 

 

Katie 🙂

by Ed3985
Explorer

Re: Why am I receiving voice messages with a male voice saying '7 1 5 1'!?

Hey,

 

thanks for your reply.

 

I have requested 'a free text with a number of the person who left this message', but did not get anything.

 

It sounds like an automated call with the security numbers, but the numbers are always the same: '5 1' or '7 1', or '7 1 5 1'. 

 

I have no idea how not to get this freaking messages again...

 

Any help?

 

Ed

by
EE Community Support Team

Re: Why am I receiving voice messages with a male voice saying '7 1 5 1'!?

Thanks for confirming this @Ed3985

 

Please try following the advice from @Northerner and letting me know what happens. 

 

Speak soon, 

 

Katie 🙂

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