When receiving texts, it is coming up with no subject, message size and expiry.

[Gfagan]

When receiving texts, it is coming up with no subject, message size and expiry. When pressing the message it states failed to download multi media message, try again later.  How can I fix this? Usually I get another text to login and view several days later

[XRaySpeX]

Why? Do you expect these? What phone it it? I don't get them on my Samsung for ordinary texts.

Are you talking about the notification texts telling you have an MMS awaiting you?

Try downloading the MMS settings needed from the online set up tool.

[Gfagan]

It's an s7, whenever someone sends a picture I get the message.  I have tried the link but cannot see the s7 from the drop down option

[Gfagan]

It's an Samsung galaxy s7, whenever someone sends a picture I get the message.  I have tried the link but cannot see the s7 from the drop down option

[XRaySpeX]

The Samsung SM-G930F Galaxy S7 is in the list a long way down.

[Katie_B]

Good Morning @Gfagan :). 

Are you connected to Wi-Fi when you receive these messages?

Speak soon, Katie 

[Gfagan]

Yes, I have also set up picture messaging via the link in the previous post but the text I received is still not showing 

[Katie_B]

Thank you for confirming this @Gfagan. 

I have sent you a private message for further information, please take a look and get back to me :),

Katie

[OldNic]

Tried the link in earlier post but it doesn't appear to do anything???  Have Galaxy S8 and have never been able to receive anything more than texts.  Always have to request other stuff via WhatsApp.  Please advise solution.  Many thanks 

[Jon_K]

Good Morning @OldNic.

Welcome to the community.

Did the link take you to a page with instructions on telling you how to set up MMS messaging?

What happens when someone tries to send you a picture message?

Jon

[OldNic]

Hi Jon, 

Thanks for reply, have since managed to get working page and completed install so hopefully all good now.

Thanks again, Nic

[Jon_K]

That's great @OldNic!

Thanks for coming back to let us know 🙂

Jon