by DavidSC Investigator
Investigator

Voicemail

When I press 1 on my mobile to access voicemail, it goes to the old Orange number.  How can I change this to the new EE voicemail number? (I have an ancient Nokia 3310)

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Voicemail

Hi @DavidSC,

 

You should be able to update the voicemail number in your settings by going to Messages > Voicemail settings.

 

Hope this helps.

 

James

View solution in original post

7 REPLIES 7
by
EE Community Support Team

Re: Voicemail

Hi @DavidSC.

 

Welcome to the EE Community 🙂

 

Could you try dialling 222 on your phone and see if you're able to access your voicemail?

 

Let me know if this works 🙂

 

Jon

by DavidSC Investigator
Investigator

Re: Voicemail

Hi Jon,
Thanks for your reply.

Yes, 222 works fine - it's just that the shortcut key is set to 123,
which is now a speaking clock.  How do I reset that to 222?

David
by
EE Community Support Team
Solution

Re: Voicemail

Hi @DavidSC,

 

You should be able to update the voicemail number in your settings by going to Messages > Voicemail settings.

 

Hope this helps.

 

James

View solution in original post

by DavidSC Investigator
Investigator

Re: Voicemail

Thanks James - that solution works fine.  

Thanks for your help,

David

by
EE Community Support Team

Re: Voicemail

That's great.

 

Thanks for letting me know @DavidSC 🙂

 

James

by kheushna
New Member

Re: Voicemail

Hi

by
EE Community Support Team

Re: Voicemail

Hi @kheushna,

 

Welcome to the Community. 🙂

 

How can we help today?

 

James

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