03-09-2019 08:04 AM
I pay for the 4GEE max plan, which means that I can use my data as normal when I go abroad. I went to Spain in June this year and had no issues calling/texting, I am currently in Italy and although my data and calling is fine, none of my texts are sending. I have restarted my phone and deleted messages and tried again but they just fail everytime. Other than calling this is the only way to keep in touch with my parents, is there anything that can resolve this?
03-09-2019 08:17 AM
@CourteneyGrace9 Have you tried just restarting the device? As calls work so should texts.
03-09-2019 10:42 AM - edited 03-09-2019 10:44 AM
Welcome to the community.
Could you please try manually connecting to a different Italian network please?
|iPhone||Settings > Mobile Data > Network Selection > Turn off Automatic|
|Android||Settings > More Networks > Mobile Networks > Network Operators > Tap OK|
|Windows||Windows – Settings > Mobile Network > Network Selection > Tap on start manual search|
06-09-2019 09:23 AM
I have tried this but it just kept searching for around 10 minutes, didn't locate/connect to any other network. I am currently on | TIM | EE.