2 weeks ago
Why am I getting this when I text usage or balance to ee? From EE: Unfortunately we have not been able to complete your request. Please go to http://add-on.ee.co.uk/text
@Eila1 there has been an issue with your request as stated and so EE have given an alternative way of checking your data allowance by using the link provided.
You could just login to your EE account and look at your remaining allowance if there is an issue with the text service.
One of these options may help you find the answers you need.
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