30-10-2017 06:18 PM
Hi I have received a text from 'EEUK' statating the following:
We have been unable to process your last bill. To avoid suspension of your contract update your details here www.my-id-ee.co.uk
Is this a scam?
30-10-2017 06:36 PM
Hi @Cameleye and welcome to the community.
The text you have received is not from ourselves,
Our security teams will investigate any phishing emails, websites or numbers and take appropriate action.
15-01-2019 03:07 PM - edited 15-01-2019 03:13 PM
This scam is still running! Why has the domain not been shut down? It is registered in Lago since 2013. Can you not actively filter out scam texts?
15-01-2019 06:01 PM
"Your EE account has temporarily been suspended, to avoid loss of connectio confirm your details by clicking this link https://ee-details-update.com/"
16-01-2019 03:17 PM
@JamesH2: The domain mentioned in the OP has expired & is suspended.
Domain name: my-id-ee.co.uk Registrar: eNom LLC [Tag = ENOM] URL: http://www.enom.com Relevant dates: Registered on: 27-Oct-2017 Expiry date: 27-Oct-2018 Last updated: 28-Oct-2018 Registration status: Renewal required. *** This registration has been SUSPENDED. ***
26-01-2019 01:36 AM
Received the below text from "150-Alerts" ... Given this is SMS across EE's own network and that I found this very old community post with exactly the same wording, you'd think EE would be intercepting these messages coming in, presumably en masse .. ? Or what about flagging EE specific words, or URLs of the format below which EE can see going over the network...?
Your MyEE account details are incomplete. Your account has beeen temporarily frozen until your information is updated via the link provided:https://ee-login.com
26-01-2019 02:00 AM - edited 26-01-2019 02:02 AM
@wilco888: The URLs used in these scam texts for you to click upon change all the time. That 1 was created a week ago by some bod in Lagos & is already recognised by browsers & AVs as dangerous.
Agreed that EE could do more in recognising these fake texts concerning its own systems as spam instead of rejecting legitimate verification codes from reputable banks as it has a habit of doing.
26-01-2019 07:56 AM
My advice,never click on these wiv regard2emails,texts delete asap don't open them same as junk mail u would get from companies u don't know or didn't want2know about.
26-01-2019 08:33 AM
Welcome to the community and thank you for bringing this to our attention.
If you ever receive anything like this message, and you suspect that it isn't legitimate, I recommend forwarding the message free of charge to 7726.
12-09-2019 08:20 PM
@Joey4 : Not unless you logged into their link. If you have they've got your MyEE pwd.
13-09-2019 09:03 AM
Welcome to the EE Community.
As @XRaySpeX said, there's no need to worry if you didn't enter your details on the website.
Let us know if you have any issues.
14-09-2019 08:13 AM
Thanks! You're welcome 🙂 ! Glad I could be of assistance.
17-09-2019 07:46 AM
Good Morning @Dancheris.
Welcome to the EE Community.
Thank you very much for flagging and reporting this.
Please forward the text to 7726 then delete the message,
17-09-2019 10:59 AM