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Problem with receiving messages

Hello guys, i have only just moved my number to ee, everything works fine apart from receiving a texts. Samsung galaxy s9. I can send texts, but i don't receive any. That includes codes to google etc. Very bad. Tried to change settings and turned all notifications on, even reset to factory settings and copied all contacts to both sim and phone memory. 

 

Please, can anyone help?

1 SOLUTION

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by Ace Contributor
Ace Contributor
Solution

Re: Problem with receiving messages

Hi @Briwollek 

 

When did you move your number, which day?

 

If you send texts, do they appear as "from" the right number?

 

If you send a text to yourself, do you receive it?

View solution in original post

1 REPLY 1
Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: Problem with receiving messages

Hi @Briwollek 

 

When did you move your number, which day?

 

If you send texts, do they appear as "from" the right number?

 

If you send a text to yourself, do you receive it?

View solution in original post

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