by Glennmcf
Explorer

One time PIN for PRIME

The next button after I entered my mobile number to obtain a one time pin is not working. Has this happened to anyone else and are there any solutions?

4 REPLIES 4
by Grand Master
Grand Master

Re: One time PIN for PRIME

@Glennmcf : What's PRIME & where is this? Linky please?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Glennmcf
Explorer

Re: One time PIN for PRIME

Its the PIN for 6 mths free trial with Amazon Prime Video. The link came from a text message from 150. Its dcb.fortumo.com. I think a call to 150 in the morning might be in order!

by Grand Master
Grand Master

Re: One time PIN for PRIME

Have you texted PRIME VIDEO to 150? Follow How do I get Amazon Prime Video on EE?

 

Didn't think fortumo.com was involved. You're getting it free, not paying for it thro' some payment scheme.

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: One time PIN for PRIME

Hi @Glennmcf,

 

Welcome to the EE Community.

 

What happens when you tap the next button?

 

Thanks

 

James

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