by Tombar
Explorer

One specific SMS message shows as Not Sent

I can send SMS messages except for one that always says Not Sent. Try Again.

Any idea why this one can’t be sent? Is it because the receiving phone is switched off?

1 SOLUTION

Accepted Solutions
by Tombar
Explorer
Solution

Re: One specific SMS message shows as Not Sent

Turns out that the number didn’t exist, but you’d think the message could say this......

View solution in original post

3 REPLIES 3
by
EE Community Support Team

Re: One specific SMS message shows as Not Sent

Hi there @Tombar

 

Thanks for coming to the community.

 

Is this a UK mobile number or international number?

 

Can you call the number that you are sending the text message to?

 

Even if the phone is turned off this still will send for you 🙂

 

Leanne.

by Tombar
Explorer
Solution

Re: One specific SMS message shows as Not Sent

Turns out that the number didn’t exist, but you’d think the message could say this......

View solution in original post

by
EE Community Support Team

Re: One specific SMS message shows as Not Sent

Hi there @Tombar

 

This would show as message not sent, if you called the number this would let you know if the number was incorrect.

 

Thanks.

 

Leanne.

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