by Andwan
Visitor

Not able to receive Online Banking SMS Verification messages

Hi

 

I’m not able to receive SMS verification text messages from my bank (NatWest). They are not coming through. 

This only started happening when I moved over to EE from O2 and ported my number over. 

Any idea why text messages from my bank is not coming through? 

 

1 REPLY 1
by Grand Master
Grand Master

Re: Not able to receive Online Banking SMS Verification messages

Yes, there are regular reports of this, mainly coming from O2 - not receiving barclays verification code . As far as I can tell it something to with an incomplete port of info from O2 to EE & nowt to do with the bank, who can however sometimes sidestep this issue by giving you the verification code verbally.

 

I hear it is generally sorted out within 2 weeks between the 2 providers & the missing SMS come flooding thro'.

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