by Shazza65
Explorer

Is photo messaging only an add on option is it available on contract

I have a flex plan I can't send picture messages I can't get to the add on pages (its always down) is picture messaging only available as an add on price or is it included in a contract?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Is photo messaging only an add on option is it available on contract

Picture messages (MMS) cost 40p per message on Flex & PAYG. You need to have enought credit to pay for them. They are not covered by your texts (SMS) allowance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master

Re: Is photo messaging only an add on option is it available on contract

Hi @Shazza65 

 

You need to have sufficient credit to send picture messages. To activate send a picture message to yourself. Flexi add-ons are here.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master
Solution

Re: Is photo messaging only an add on option is it available on contract

Picture messages (MMS) cost 40p per message on Flex & PAYG. You need to have enought credit to pay for them. They are not covered by your texts (SMS) allowance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Shazza65
Explorer

Re: Is photo messaging only an add on option is it available on contract

Thank you issue now solved you were 100percent more helpful than the staff in my local store

by Grand Master
Grand Master

Re: Is photo messaging only an add on option is it available on contract

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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