by Taylor33
Visitor

I would like itemised bills showing calls and texts I have made

I want bills that show calls and texts and the numbers I have communicated with

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I would like itemised bills showing calls and texts I have made

Hi there @Taylor33

 

Thanks for coming to the community.

 

We can certainly set this up for you, just give us a call on 150 and our Mobile Care team will be happy to help.

 

There is a cost of £2.50 per month for itemised billing, if you wanted to request another bill at any time this is £2.55.

 

Thanks.

 

Leanne 🙂

6 REPLIES 6
by Grand Master
Grand Master

Re: I would like itemised bills showing calls and texts I have made

@Taylor33  if you would like itemised billing you will need to call customer services to request this and there is an additional charge of £2.55 per month. 

by
EE Community Support Team
Solution

Re: I would like itemised bills showing calls and texts I have made

Hi there @Taylor33

 

Thanks for coming to the community.

 

We can certainly set this up for you, just give us a call on 150 and our Mobile Care team will be happy to help.

 

There is a cost of £2.50 per month for itemised billing, if you wanted to request another bill at any time this is £2.55.

 

Thanks.

 

Leanne 🙂

by Tat58
Explorer

Re: I would like itemised bills showing calls and texts I have made

Hi, I do have itemised billing (the above question wasn't exactly what I asked) but I have noticed that not all texts are listed. I have an iPhone so don't know if that makes a difference 

thanks

by
EE Community Support Team

Re: I would like itemised bills showing calls and texts I have made

Hi @Tat58,

 

Any messages sent over your data connection as an iMessage won't show on your bill, it will only show messages sent via the SMS service.

 

Thanks

 

James

by Tat58
Explorer

Re: I would like itemised bills showing calls and texts I have made

Thank you

by
EE Community Support Team

Re: I would like itemised bills showing calls and texts I have made

No problem @Tat58 🙂

 

Glad I could help.

 

James

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