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by
Explorer

I want to retrieve a picture message but haven’t received a password. What do I

 
4 REPLIES 4
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by Ace Contributor
Ace Contributor

Re: I want to retrieve a picture message but haven’t received a password. What d

Hi @Kartmaster 

 

can you please give us a little more information to help you?  Is it a normal sms message or via something like WhatsApp/messenger?

what phone do you have? 

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by
EE Community Support Team

Re: I want to retrieve a picture message but haven’t received a password. What d

Hi @Kartmaster

 

Welcome to the community. 🙂

 

If you set up your phone for sending multimedia messages, you should be able to receive them without a password.

 

Chris

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by
Explorer

Re: I want to retrieve a picture message but haven’t received a password. What d

A friend has sent me a picture message and to view it I have to log on to EE and enter the password they should have sent by message. None has arrived. It’s an iPhone

Sent from my iPad
Highlighted
by
EE Community Support Team

Re: I want to retrieve a picture message but haven’t received a password. What d

Have you followed the instructions that I sent to set up picture messaging, @Kartmaster?

 

Chris

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