by lozzaledda
New Member

I keep recieving texts from cash loan companies that I have never contacted

I have been recieving texts now for a couple months from cash loan companies saying that my loans have been approved, telling me about loan offers etc. And they will address me by a different name. I have not contacted any of these companies and have blocked/reported  dozens of numbers . How do I make these stop? And how would they get my details in the first place?

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: I keep recieving texts from cash loan companies that I have never contacted

Hello @lozzaledda ,

 

Welcome to the community,

 

There is nothing EE can do about this, but make sure you are registered with the Telephone Preference Service. The way they get your details could be when you signed up somewhere and ticked to receive products or information from other companies or they just take pot luck ringing up numbers, it happens to most people. I get them with reference to having a car accident, which is a load of rubbish, mine are calls. Did you ever applied for a loan somewhere?

by
EE Community Support Team

Re: I keep recieving texts from cash loan companies that I have never contacted

Hi @lozzaledda.

 

Thanks for coming to the community.

 

I'd recommend that you keep blocking the numbers where possible.

 

Our Mobile Care team will be able to change your mobile number if you'd like to do this, although I understand that you may of had your number a while.

 

Jon

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