by Paigeb1
New Member

I have purchased a pack but will not let me send txt messages

I have topped up about a week ago and got a pack and says I should have unlimited text messages but will not let me send text messages if gone through my phone and it's nothing in my settings , this is ridiculous and you charge your customers to call !! Iv had nothing but crap from your provider , all your interested in is taking peoples money !! My phone number is xxxxxxxxxxx contact me immediately!! Thankyou xxxxx xxxxxxx

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

2 REPLIES 2
by Grand Master
Grand Master

Re: I have purchased a pack but will not let me send txt messages

For sending texts, check your phone has the Message Centre no. setting for EE as +447958879879.

 

 

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by
EE Community Support Team

Re: I have purchased a pack but will not let me send txt messages

Good Morning @Paigeb1.

 

Thanks for coming to the community.

 

If you text AL to 150 what does this report?

 

Have you been able to follow the advice from @XRaySpeX?

 

Speak soon,

 

Katie 🙂

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