by Miarichardson
Explorer

I have had a text saying I’ve been suspended from texting on my phone?

I’ve had a messages saying I have been suspended from texting which I don’t understand why how do I get my texts back on ? 

4 REPLIES 4
by Grand Master
Grand Master

Re: I have had a text saying I’ve been suspended from texting on my phone?

@Miarichardson : Did the msg say you were suspected of spamming as it was seen that you were sending an unusual amount of texts?

 

Did the msg contain a link you were to click on?

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by
EE Community Support Team

Re: I have had a text saying I’ve been suspended from texting on my phone?

Hi @Miarichardson

 

Welcome to the community.

 

Are you with us on pay as you go or pay monthly?

 

Could you let us know what the text advised?

 

Hope to hear back from you soon 🙂

 

Leanne.

by Miarichardson
Explorer

Re: I have had a text saying I’ve been suspended from texting on my phone?

Yes and no email just 150 number whwihc I tried ringing but couldn’t get through to anyone

Sent from my iPhone
by
EE Community Support Team

Re: I have had a text saying I’ve been suspended from texting on my phone?

Hi there @Miarichardson.

 

Thanks for coming back to us.

 

If you get in touch with us on either 150 or 07953 966 250 from another phone.

 

There is a 25p charge to call us if you have a pay as you go account.

 

We will be able to help you get this looked into.

 

Leanne 🙂

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