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by Markjl91 Investigator
Investigator

I can receive texts but can't seem to send them?

Since I installed the new Samsung one ui, I'm unable to text people but. I have receive texts with no issue. 

1 SOLUTION

Accepted Solutions
by Markjl91 Investigator
Investigator
Solution

Re: I can receive texts but can't seem to send them?

I've discovered the solution. It seems to be Spotify that's the culprit. It's a Samsung issue with the new android update. Go to settings > apps > Spotify > force stop. Problem solved! 

5 REPLIES 5
by Grand Master
Grand Master

Re: I can receive texts but can't seem to send them?

For sending texts, check your phone has the Message Centre no. for EE as +447958879879.

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by
EE Community Support Team

Re: I can receive texts but can't seem to send them?

Good Morning @Markjl91.

 

Let us know if the Message Centre number fixes this for you, if not we can certainly try to assist you further 🙂

 

Jon

by Markjl91 Investigator
Investigator

Re: I can receive texts but can't seem to send them?

Hi so I've changed the message centre number to +447958879879 but my messeges still aren't sending. I've downloaded a new messaging app from the play store and that's working fine . With that said,  I'd much rather use the stock messaging app. Any ideas of what u think the issue is would be great . 

by Markjl91 Investigator
Investigator
Solution

Re: I can receive texts but can't seem to send them?

I've discovered the solution. It seems to be Spotify that's the culprit. It's a Samsung issue with the new android update. Go to settings > apps > Spotify > force stop. Problem solved! 

by
EE Community Support Team

Re: I can receive texts but can't seem to send them?

Hi @Markjl91,

 

I'm glad you managed to get this resolved!

 

Thank you for posting your findings here on the community to help others with the same issue 🙂

 

Hope to see you back soon.

 

 

Alex 🙂

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