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by Markjl91 Investigator
Investigator

I can receive texts but can't seem to send them?

Since I installed the new Samsung one ui, I'm unable to text people but. I have receive texts with no issue. 

1 SOLUTION

Accepted Solutions
by Markjl91 Investigator
Investigator
Solution

Re: I can receive texts but can't seem to send them?

I've discovered the solution. It seems to be Spotify that's the culprit. It's a Samsung issue with the new android update. Go to settings > apps > Spotify > force stop. Problem solved! 

5 REPLIES
by Grand Master
Grand Master

Re: I can receive texts but can't seem to send them?

For sending texts, check your phone has the Message Centre no. for EE as +447958879879.

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by
EE Community Support Team

Re: I can receive texts but can't seem to send them?

Good Morning @Markjl91.

 

Let us know if the Message Centre number fixes this for you, if not we can certainly try to assist you further Smiley Happy

 

Jon

by Markjl91 Investigator
Investigator

Re: I can receive texts but can't seem to send them?

Hi so I've changed the message centre number to +447958879879 but my messeges still aren't sending. I've downloaded a new messaging app from the play store and that's working fine . With that said,  I'd much rather use the stock messaging app. Any ideas of what u think the issue is would be great . 

by Markjl91 Investigator
Investigator
Solution

Re: I can receive texts but can't seem to send them?

I've discovered the solution. It seems to be Spotify that's the culprit. It's a Samsung issue with the new android update. Go to settings > apps > Spotify > force stop. Problem solved! 

by
EE Community Support Team

Re: I can receive texts but can't seem to send them?

Hi @Markjl91,

 

I'm glad you managed to get this resolved!

 

Thank you for posting your findings here on the community to help others with the same issue Smiley Happy

 

Hope to see you back soon.

 

 

Alex Smiley Happy

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