by kalendorija
Explorer

I am not receiving text messages from Amazon, Revolut or Paysera. Any advice?

Thank you for your help!!!

3 REPLIES 3
by
EE Community Support Team

Re: I am not receiving text messages from Amazon, Revolut or Paysera. Any advice

Hi @kalendorija 

 

Welcome to the community. 🙂

 

Have you recently ported your number from another network to EE?

 

What kind of phone do you have?

 

Chris

by kalendorija
Explorer

Re: I am not receiving text messages from Amazon, Revolut or Paysera. Any advice

Hello,

No, I have had my number with the same provider for a while now; it used to
work just fine. My phone is Nokia 5. Thanks!
by
EE Community Support Team

Re: I am not receiving text messages from Amazon, Revolut or Paysera. Any advice

Thanks for confirming this @kalendorija

 

Have you ever been able to receive these texts?

 

I would recommend reporting this to our technical care team, who can complete a diagnostics. 

 

Katie 🙂

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