06-09-2019 10:22 AM
You need to activate premium text on your account.
06-09-2019 12:33 PM
Good Afternoon @MH70
Thanks for coming here.
Are you with us on pay as you go or pay monthly?
If you are pay monthly, can you check your settings as below;
Log into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.
Do they show as ticked? if not, can you activate this?
Speak soon 🙂
06-09-2019 02:38 PM
If you are on contract, try texting UNBAR to 150.