by MH70
New Member

Hi, I am trying to txt to enter a TV competition and the messages fails?

Hi, I am trying to txt to enter a TV competition and the messages fails?

3 REPLIES 3
by Grand Master
Grand Master

Re: Hi, I am trying to txt to enter a TV competition and the messages fails?

Hi @MH70 

 

You need to activate premium text on your account. 


Thanks




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by
EE Community Support Team

Re: Hi, I am trying to txt to enter a TV competition and the messages fails?

Good Afternoon @MH70

 

Thanks for coming here.

 

Are you with us on pay as you go or pay monthly?

 

If you are pay monthly, can you check your settings as below;

 

Log into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.

 

Do they show as ticked? if not, can you activate this?

 

Speak soon 🙂

 

Leanne.

 

 

by Grand Master
Grand Master

Re: Hi, I am trying to txt to enter a TV competition and the messages fails?

If you are on contract, try texting UNBAR to 150.

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