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by Investigator
Investigator

Hello, why don't I get SMS?

Hello, please help me with a little problem

I have ported the phone number from the Lyca network to the EE network and cannot receive SMS. Can I just send

All work OK voice and data services and sent SMS. The only problem is that I can't get

Thanks. 

4 REPLIES 4
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by Profile closed
Not applicable

Re: Hello, why don't I get SMS?

@Yvescu do call EE on 150. EE can send the relevant coded instructions directly to your phone to setup or resetup your phone for EE SMS. And it's very quick for them to do and for it to work. 

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by Investigator
Investigator

Re: Hello, why don't I get SMS?

Thank you, I'llThanks, I'll call you now! 

Highlighted
by Grand Master
Grand Master

Re: Hello, why don't I get SMS?

Problems with receiving are due to the port not yet getting your no. onto your phone.

 

Text NUMBER to 150 & check whether it's the no. you brought over from Lyca.

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by Investigator
Investigator

Re: Hello, why don't I get SMS?

Hello, Thank you for your help. I got the number in the network we talked about and the customer relations promised me that in 2 hours it solves. However, the old number appears in the SIM card properties. I'll wait 2 hours and call customer relations again

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