I have a problem with my phone. When I receive any picture or document I can't down load it even if I have my mobile dat turned on
What device do you have?
Good Morning @Shahid16.
Does your handset show signal strength when this happens?
Do you have data remaining? you can check this in your My EE.
Have you tried a soft reset?
One of these options may help you find the answers you need.
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