by Shahid16
Explorer

Hello I have a problem with my ee data

I have a problem with my phone. When I receive any picture or document I can't down load it even if I have my mobile dat turned on

3 REPLIES 3
by Grand Master
Grand Master

Re: Hello I have a problem with my ee data

Hi @Shahid16 

 

What device do you have?

 

Thanks

 




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by Shahid16
Explorer

Re: Hello I have a problem with my ee data

Am using iphone

Sent from Yahoo Mail on Android
by
EE Community Support Team

Re: Hello I have a problem with my ee data

Good Morning @Shahid16.

 

Does your handset show signal strength when this happens?

 

Do you have data remaining? you can check this in your My EE.

 

Have you tried a soft reset?

 

Speak soon,

 

Katie 🙂

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