by claireRich Contributor
Contributor

Re: Do I have to pay for using memojis

Is sending a Memoji from an iPhone to another iPhone via SMS non-chargeable depending on if the service is available on the recipient phone?

 

e.g. iPhone8 has Memojis, iPhone6 i don't think has, so is iPhone8 to iPhone8 Memoji non-chargeable SMS and iPhone8 to iPhone6 chargeable SMS (converted to MMS)?

by
EE Community Support Team

Re: Do I have to pay for using memojis

Hi there @claireRich


If the message is sent via iMessage, you won't be charged, the message would be sent via a mobile data connection, the data used will be deducted from your data allowance.

 

If iMessage is unavailable this would be sent as a picture message and you would be charged.

 

I will double check about the iPhone8 to iPhone 6 for you, I will see if this would be chargeable and get back to you.

 

Thanks 🙂


Leanne.

by claireRich Contributor
Contributor

Re: Do I have to pay for using memojis

Hi Leanne_T

 

I'm clear about the rules regarding sending via iMessage, it is the various permutations about sending via SMS that are unclear so far.

 

Your colleague Jon_K has pointed out there are more factors to consider than just whether sending from an iPhone to a non-iPhone, e.g. emoji from standard keyboard is different to memoji, and is the service available on the recipient phone.

 

thanks. ...

by
EE Community Support Team

Re: Do I have to pay for using memojis

Hi @claireRich

 

I think @Leanne_T was replying to your specific question about Memojis and whether they can be sent iPhone to iPhone (iMessage) regardless of which iPhone model.

 

Chris

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