06-02-2019 07:45 PM
I'm abroad (Georgia - country not U.S. state), and can recieve texts it seems, but not send them. I'm on PAYG, have credit, imessage is off, I'm a personal customer not business. Roaming is on etc etc. I'd rather get in touch with someone on a private chat or something rather than use a forum, but here I am. I need this resolved pretty quickly - thoughts?
06-02-2019 08:37 PM
@matthewvic This is a public forum that has no account access and live chat is not available to PAYG customers so your only option to speak with customer services is to call them.
You say you have credit and just to check that’s credit on your account to pay for the calls/texts as you pack allowance doesn’t cover you there.
You are putting +44 or 44 instead of the 0 at the start of the number?
Have you tried restarting the device?
06-02-2019 08:44 PM
What exactly does texting AL to 150 report?
06-02-2019 08:47 PM
@XRaySpeX probably reports nothing as texts can not be sent. That’s the whole point of the post. Lol.
06-02-2019 09:02 PM
@Chris_B: Always a chance that free texts get thro'. LOL!
@matthewvic: However it is doesn't look in your MyEE to see how much credit you have.
07-02-2019 04:33 AM
Thanks for the replies so far, appreciated alot. Tried all that, no luck. Have over £15 in credit (not on any packs etc). I can't call either it seems. Cheers for your help so far anyway 🙂