Highlighted
by Investigator
Investigator

Can't stop marketing messages OR text 'STOP' to 1234

Hi,

 

I'm on PAYG. I keep getting marketing messages I'm not interested in, but can't text 'stop' to 1234 to stop them. Please advice.

 

Many thanks,

 

Maayan

3 REPLIES 3
Highlighted
by Ace Contributor
Ace Contributor

Re: Can't stop marketing messages OR text 'STOP' to 1234

Hi @Maayan 

 

if replying STOP isn’t working, you could call EE on 150 from your phone and ask them to opt you out. 

Highlighted
by Investigator
Investigator

Re: Can't stop marketing messages OR text 'STOP' to 1234

Thanks! I'll call them.

Highlighted
by
EE Community Support Team

Re: Can't stop marketing messages OR text 'STOP' to 1234

Hi there @Maayan

 

Thanks for posting on the community.

 

I can see you have had some great advice from @Watkins07

 

Let us know how you get on after speaking to our Mobile Care team 🙂

 

Leanne.

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