09-04-2019 07:36 PM
Have you just migrated over?
Try turning off iMessage.
09-04-2019 07:39 PM
hey @Northerner thanks for your reply! I have turned off imessage but still not receiving the OTP, also I moved my number over from giffgaff today and its gone over fine (can receive calls to my EE sim on my old number that the OTP is registered to) but I still can't receive the text
09-04-2019 08:11 PM
Your number hasn't ported over fully hence why you cannot receive the code. If you check under settings, is your temporary number still showing?
If you search these forums you will see this issue is common.
18-04-2019 11:31 PM
Hi. Did you ever get a solution to this? I'm having the same problem and I've been told by the network they can't help.
by ChrisA1 2 weeks ago
by cathypearson a month ago