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by Daniellep12
New Member

Can I request a call log

How do I report a log of accidentally deleted messages 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can I request a call log

You can't! Once deleted they are gone, if you did not take a back-up. EE would keep no copy of them.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Can I request a call log

You can't! Once deleted they are gone, if you did not take a back-up. EE would keep no copy of them.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Can I request a call log

Hi @Daniellep12

 

Welcome to the community. 

 

@XRaySpeX is right, once they're deleted, there's no way of getting them back. Unless you had backed them up somehow.

 

Chris

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