by Coop1 Contributor

EE TV Box keeps rebooting / restarting!

Getting very frustrated now EE!


I have spoken with customer services on numerous occasions, had the box reset, hardrive wiped and then have the same problem with the new box!


At the point where I am considering my options going forward as clearly we are not receiving the service we are paying for.


I can see posts from disgruntled customers going back a couple of years so not a new issue. 


EE - Sort this out or I take this further!

EE Community Support Team

Re: EE TV Box keeps rebooting / restarting!

Hi @Coop1


I recommend getting back in touch with technical support. They're in the best position to investigate this further.


Let us know what happens.


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