Highlighted
by
Explorer

Can I view BT sports via WIFI rather than using my data allowance?

 
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution
Accepted by James_B (EE Community Support Team)
2 weeks ago

Re: Can I view BT sports via WIFI rather than using my data allowance?

[ Edited ]

Hi @Helenloaten and welcome to the Community.

 

The Device will need to have an EE SIM card in for it to verify the app.

 

Customers can stream the BT Sport app over WiFi as well as the EE network.

 

The BT Sport app automatically defaults to WiFi and will try to use WiFi wherever possible.

 

When you try to access the BT Sport app when you're out and about, it will notify you and take you to your settings where you can switch mobile data on, if you enable mobile data, you will then be able to stream over the EE network.

 

Details regarding the promotion can be found on our dedicated BT Sports Page.

 

Hope this helps,

 

Lee

4 REPLIES
by
Maestro

Re: Can I view BT sports via WIFI rather than using my data allowance?

Hi, 

 

No you need to use the sim to verify your EE account. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 8pm weekdays and until 6pm on weekends. Calls outside that time (till 10pm weekdays and 8pm on weekends) cost 50p per call. These costs also apply to calls to 07953 966 250.
by
EE Community Support Team
Solution
Accepted by James_B (EE Community Support Team)
2 weeks ago

Re: Can I view BT sports via WIFI rather than using my data allowance?

[ Edited ]

Hi @Helenloaten and welcome to the Community.

 

The Device will need to have an EE SIM card in for it to verify the app.

 

Customers can stream the BT Sport app over WiFi as well as the EE network.

 

The BT Sport app automatically defaults to WiFi and will try to use WiFi wherever possible.

 

When you try to access the BT Sport app when you're out and about, it will notify you and take you to your settings where you can switch mobile data on, if you enable mobile data, you will then be able to stream over the EE network.

 

Details regarding the promotion can be found on our dedicated BT Sports Page.

 

Hope this helps,

 

Lee

by
Explorer

Re: Can I view BT sports via WIFI rather than using my data allowance?

Thanks Lee, really helpful.

by
EE Community Support Team

Re: Can I view BT sports via WIFI rather than using my data allowance?

No problems @Helenloaten

 

Do enjoy the BT sport app, I use mine mainly for the Champions League, Europa League and the UFC.

 

What will you be using yours for? Smiley Happy

 

Many thanks,

 

Lee

Let's get started

Join the EE Community to ask, answer, learn and share.