Home Services

Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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Activity in Home Services

EE App Wifi Controls not working

Hi,New to EE just setting up my broadband all was working well. Downloaded the app which went through the start up process it requested my old Wifi details and password to migrate my devices, however since then it does not recognise my wifi. I keep g...

Discovery + not working

So...... after moving from BT to EE I can no longer access sport on EE tv or discovery + after many calls to EE which went around in circles the last advisor has told me there is a Problem with the EE /TV app and it's going to be 10th April before it...

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Slow mobile broadband

My EE sim Broadband is very slow in multiple places, I tried to remove the sim and re insert it again, but still no improvement. 

eman881 by Explorer
  • 26 Views
  • 2 replies
  • 0 Helpful

EE TV - not available for existing broadband customer

Just out of interest, has anybody out there tried to get EETV when leaving Sky.  I attempted this yesterday, but was informed I would have to be transferred to BT, pay a disconnection charge, Pay for BT to take over my broadband to add the EE TV pack...

Pj2102 by Investigator
  • 27 Views
  • 4 replies
  • 0 Helpful

Mini WiFi

Hi,could someone please help I have had to reset my mini dongle iv had it for years now but I have forgot the WiFi password and don’t have the sticker on the back or the keep safe card I’m wondering if there is anything I could do as the admin thing ...

Arrow21 by Explorer
  • 41 Views
  • 2 replies
  • 0 Helpful

EE Busiest home 1.6Gb service fresh install and working.

The weather was terrible, but the BT engineer was superb. For those who are curious the ONT Model is a 2023 Nokia with an orange 2.5Gb (also labelled as 2.5Gb) on the ONT. Plugged the ONT straight into my own hardware, and away I went.Simple for me, ...

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miggle by Skilled Contributor
  • 1069 Views
  • 19 replies
  • 5 Helpful

Wall mounting bracket

Does anyone know if you can buy a bracket to mount the tv mini box - tv is high on a wall also does the mini box magic eye have to face forward or will it pick up signals bounced off the ceiling for example  thanks in advance

Peter3629 by Investigator
  • 40 Views
  • 2 replies
  • 1 Helpful

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

Mart30 by Explorer
  • 7902 Views
  • 173 replies
  • 54 Helpful