HiI don't know if anyone can give me any advice but I had a power cut and my wifi to my phone stopped working. I have rebooted my router, restarted my phone and still no joy. Problem is that I live in an area where I can't get a mobile signal. I h...
HelloI received this email from ee@messages.ee.co.uk is this a Legit Email from EE? Didn't ask for Bank Details. Just name, Mobile Number and Email address if you entered.
As you can see it’s saying my estimate upload speed is 1.0 mbps and line speed is 0.0 mbps why is this? I’m on a 500/70 mbps plan, I’ve had a issue not so long ago that any EE router would not sync with my line but any other third party would, BT eng...
I am an EX BT customer who swapped to EE following recent emails from BT. Since swapping to EE I am unable to link my new broadband account to my pre-existing mobile account. I have spoken to a number of tech team advisors over the last 2 weeks and n...
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Having recently upgraded my old Broadband & home phone contract to the Fibre 67 package at the end of February.I am still waiting for my new account details to become available on MY EE so i can check my bills ect. I have received the welcome lette...
Hey everyone, scratching my head with this one and have been hesitant to contact EE support just because explaining this over the phone may be a challenge. Wanted to get some advice here first hopefully.I have a 5G unlimited data sim. I've been using...
I was recently about to end my broadband contact with BT and called them to advise I wouldn’t be renewing due to the price they proposed, the cancellation team persuaded me to move to EE full fibre 500 and told me this comes with a smart hub plus. Se...
It appears as if the security threat of ‘SIM jacking’ is increasing and one of the recommended ways of protecting against it is to ‘Lock your phone number with your service provider’ - Many network service providers offer Port Freeze or Number Lock t...
I have just switched from Sky to EE. I have managed to activate or log in to almost everything except Discovery+. My email is the same as used for Sky so when trying to activate it tells me I don’t have the correct subscription. After doing chat w...