by Sticks147 Investigator
Investigator

Security Camera with EE Sim Card data

Hi we have a security camera with an EE card inside (sealed unit) we login in remotley via our phones so we can view it. It is data only. it has 6gig preloaded into it. How do we add data to it once it runs out? We have a Sim Card number but no phone number.

8 REPLIES 8
by Skilled Contributor
Skilled Contributor

Re: Security Camera with EE Sim Card data

Normally you have to go to add-on.ee.co.uk from the device itself to buy data.

 

Not sure how that would work with a camera mind you.

by Grand Master
Grand Master

Re: Security Camera with EE Sim Card data

@Sticks147: For starters, your gonna need its phone no. Does not the camera's settings show it somewhere?

 

Can you put the SIM into a phone & find its number? You can then go to http://add-on.ee.co.uk/purchase when not connected to WiFi to buy data.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Sticks147 Investigator
Investigator

Re: Security Camera with EE Sim Card data

Hi. as stated it is in a sealed unit. It's a security camera that just sends video when we cinnect to it via Sricam

Highlighted
by Grand Master
Grand Master

Re: Security Camera with EE Sim Card data

Doesn't it have any settings you can view from outside?

 

It would seem to be of limited life if you can't top it up.

 

Can you remove the SIM & replace it by a new SIM primed with data?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Sticks147 Investigator
Investigator

Re: Security Camera with EE Sim Card data

I have the SIM number. So can I do anything with that?

The unit is sealed. 

by Grand Master
Grand Master

Re: Security Camera with EE Sim Card data

No, you need its mobile phone no. Isn't it written as "Mob:" on the packaging where you see the SIM no? Maybe if you called EE they can give you the phone no. from the SIM no. that you have.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Ace Contributor
Ace Contributor

Re: Security Camera with EE Sim Card data

@Sticks147 if you ring EE they will be able to locate your account via your sim serial number.

by
EE Community Support Team

Re: Security Camera with EE Sim Card data

Morning @Sticks147,

 

Welcome to the comunity Smiley Happy

 

Did you manage to gain the mobile number from the camera packaging or the settings as @XRaySpeX suggested?

 

If you have the SIM number our customer care team will be able to give you the mobile number.

 

Come back and let us know how you get on Smiley Happy

 

 

Alex

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