by Shepp86
Visitor

My order was due today but it has not been dispatched yet.

I ordered the Samsung TV through the online chat and was told it would be delivered today. So far it hasn’t even been dispatched. Is anyone able to track this? I went into the store that I picked for delivery and they just told me to call 150 but there isn’t an option for tracking that I can find.

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: My order was due today but it has not been dispatched yet.

Hi @Shepp86 

were you given an order confirmation reference number? If so you can use this to track your order online.

If not,  If you give EE a call on 150 they can look into the current status of your order for you. X

by Grand Master
Grand Master

Re: My order was due today but it has not been dispatched yet.

@Shepp86   If it’s be delivered to a store you will not get tracking information as it’s not being delivered to you directly at your address. The store will notify you when it’s ready to pick up.  

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