by Indizo Investigator
Investigator

How do I connect Alexa to my EE tv set top box

Please can someone tell me how I can connect Alexa to my EE tv set top box?

7 REPLIES
by Legend
Legend

Re: How do I connect Alexa to my EE tv set top box

Hi, 

 

You need to add the EE tv skill via your Alexa app. 

 

Thanks 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: How do I connect Alexa to my EE tv set top box

I would have thought it needed connecting to a router.

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by Indizo Investigator
Investigator

I connected alexa via app but it won't let me record. Why?

It says on the skills app that I should make sure they're both connected on same home network, how DO I do that?

by Legend
Legend

Re: I connected alexa via app but it won't let me record. Why?

Hi, 

 

Ask Alexa about your TV guide or if she can see your EE tv box...!!

 

I don't have EE tv but if both devices are on the same router then they are on the same network. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Indizo Investigator
Investigator

Re: How do I connect Alexa to my EE tv set top box

I've connected the app but other than telling me what's on it won't let me
choose to record etc. I checked app and it says to make sure I'm connected
on the same home network! How do I do that as I thought that was obvious!
by Legend
Legend

Re: How do I connect Alexa to my EE tv set top box

https://www.amazon.co.uk/Netgem-EE-TV/dp/B073BLGY6V

 

Under the Alexa app - smart home have you added your EE TV box?

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by
EE Community Support Team

Re: I connected alexa via app but it won't let me record. Why?

Hi @Indizo

 

Did that advice from @Northerner help clear this up?

 

Chris

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