03-10-2019 12:34 PM - edited 03-10-2019 12:35 PM
Hello @gembruce ,
Welcome to the community,
I bought mine through Curry’s and they sent someone round to install it. I would suggest you go on the Hive website and ask there for someone to install it. There is a number you can call and hopefully they will be able to send someone round or go int Curry’s and they should be able to help too, or check on Curry’s website, it is the Know How company.
03-10-2019 12:48 PM - edited 03-10-2019 12:50 PM
Just to add to what I have just written, you need two other things, if you did not receive them with your thermostat, and it will take anything up to an hour to install, and they are the experts to install it.
I bought mine, which included installation and had a voucher number in the box, but you may have just paid for the thermostat, but do need the other bits for it to work, unless you already have them.
by Vii 24-01-2019