by Skilled Contributor
Skilled Contributor

Business Phone Replacement

I've got a few phones on small business plans, when these 2year plans were taken out they had inclusive replacement service for the 2year term.

 

Poring over the website now, the only reference I can find for this is under "Business First" for >10 connections. So what's the deal with business accounts of <10 phones? And does it make any difference whether a phone is bought through a retail channel cf direct telesales?

3 REPLIES 3
by
EE Community Support Team

Re: Business Phone Replacement

Good Afternoon @bristolian

 

I hope you're having a lovely day. 

 

You should have private message from myself for further information. 

 

Speak soon, 

 

Katie 🙂

by pmeister Investigator
Investigator

Re: Business Phone Replacement

If you purchase it direct from EE, all devices have a warranty of 24 months except apple devices which is 12 months I think.

by
EE Community Support Team

Re: Business Phone Replacement

That's right @pmeister

 

Apple warranty is for 12 months, other devices hold 24 months warranty. 

 

Katie 🙂

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