by Mikebellows Investigator

sim keeps failing

Sim keepa failing. I have to put in my pin to reactivate.

by Grand Master
Grand Master

Re: sim keeps failing

How fail? Could you need your PUK code to unlock it, to be found in your MyEE under Manage Device?

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by Mikebellows Investigator

Re: sim keeps failing

Nothing to do with PUK.

I can leave my phone and after a time, when I come to use it, I get asked for sim pin to activate/unlock, to be able to use my phone.

This has only just started happening.

Really pissed off. Mighr be missing important calls etc.

by Ace Contributor
Ace Contributor

Re: sim keeps failing

Could be a faulty SIM or a faulty phone. 


Take the SIM out and give it a bit of a wipe. You could pop into an EE store and ask for a replacement SIM and see if that helps.

by Mikebellows Investigator

Re: sim keeps failing

Yeah. Dats wot me tinks innit.

EE Community Support Team

Re: sim keeps failing

Hi @Mikebellows,


Thanks for visiting the EE Community.


Please get in touch with customer services so our technical team can run through some diagnostics with you.


They'll be happy to help.



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