20-01-2020 03:40 PM
Welcome to the EE Community,
If you pop into any EE store with photographic ID they will be able to provide you with a new SIM free of charge.
20-01-2020 03:45 PM
@010128a : For what reason?
Take phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one.
You can only use the online form when you just need a different sized SIM for a new phone.