by EvanRS Contributor
Contributor

new sim no network

Shambolic EE !!!

Been with EE for some years - service OK.

Upgraded phone and changed plan some days back.  New phone didn't leave EE till I posted on here.

DPD emailed and texted to say phone would arrive Friday 1 Feb.  As I was going to be out I asked that delivery be Monday 4 Feb.  Text and Email received confirming that.

At noon THURSDAY 31 Jan my doorbell rang.  My new phone had arrived!!!  Quite by chance I had just returned from shopping.

Fitted my new SIM into my new phone more than 24 hours ago.  Activated new SIM.  Within an hour my old phone lost its network.

STILL WAITING NETWORK ON MY NEW PHONE!!!  

Obviously can not phone 150 !!!!   I do not have a landline.

HELP??

4 REPLIES 4
by Star Contributor
Star Contributor

Re: new sim no network

@EvanRS so sorry you are having issues. 

What make and model device do you have?

in the phone settings, is it showing the correct number linked to your sim?

by EvanRS Contributor
Contributor

Re: new sim no network

This community site is marvellous!!!    5 mins after posting, EE network came up on my new phone!

MAGIC !!!!

by EvanRS Contributor
Contributor

Re: new sim no network

Thank you for quick response.  As you can see, by "magic" my network has come up  and loads of messages have arrived!!

Thanks again

Evan

by Star Contributor
Star Contributor

Re: new sim no network

@EvanRS absolutely fantastic. Glad you are up and running now. 

This site is fantastic and someone is always here if you need any help with anything x

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