by Machiberg Contributor
Contributor

gave+my+daughter+my+LG+G5+but+her+PAYG+sim+wont+work

hi, 

 

I gave my daughter my old LG G5, shes on Vodafone and had broken her phone.

 

I have inserted her sim and it says network locked, so I have gotten the handset unlock code from EE however it doesn't ask for this code when I start it up.

if I swap the sim into my Galaxy S8 it does so immediately on start up and the sim still works in her old phone 

 

help im now confused on what to do?!

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: gave+my+daughter+my+LG+G5+but+her+PAYG+sim+wont+work

@Machiberg   Please try this

 

If your phone does not ask for the unlock code and it only says “Network Locked” then, as if making a call, dial: 2945#*model number# or *#865625#. Once prompted for code enter the unlock code and your phone will be unlocked.

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: gave+my+daughter+my+LG+G5+but+her+PAYG+sim+wont+work

@Machiberg   Please try this

 

If your phone does not ask for the unlock code and it only says “Network Locked” then, as if making a call, dial: 2945#*model number# or *#865625#. Once prompted for code enter the unlock code and your phone will be unlocked.

by Machiberg Contributor
Contributor

Re: gave+my+daughter+my+LG+G5+but+her+PAYG+sim+wont+work

legend Chris_B its got me to the screen and unlocked the handset 

 

shes super happy now so thank you so much!!!!!

by
EE Community Support Team

Re: gave+my+daughter+my+LG+G5+but+her+PAYG+sim+wont+work

Glad you got the help you needed from the community @Machiberg

 

Have a great weekend.

 

Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.